Introduction
Our core competence is focused on the Swiss real estate sector. We take you as a customer and thus your right and need for data truth and data security seriously. For this reason, we have decided, even before the revised Swiss Data Protection Act comes into force, to align the handling of your data with the strict requirements in accordance with the European General Data Protection Regulation.
Privacy policy
Wüst und Wüst AG in its capacity as controller informs its users that personal data concerning them will be processed, and in particular:
personal data that you provide to us in the case of registration on the website or in the context of the initiation / execution of a contractual relationship, such as e-mail address, first name, last name, title, address, telephone number;
personal data transmitted by your Internet browser each time you access the Website and stored as part of log files, also known as server log files. This data includes: IP address (Internet Protocol address) of the accessing computer; as well as other non-personal data such as name of the accessed page; date and time of access; Related URL from which the user accesses the page; Number of data transferred; Status message for successful access; Session ID number.
Purpose of processing
Wüst und Wüst AG as the controller, processes the personal data for the following purposes:
Fulfillment of users' requests (e.g. management of requests of the contact, management of orders of the contact of regular electronic newsletters with promotional information about real estate offers of Wüst und Wüst AG );
Processing of any contractual relationship with the user;
to enable the registration of users on the website;
technical management of the website and its operational functions, including resolution of technical issues, statistical analysis, testing and research;
To prevent fraudulent activity or abuse on or in connection with the Website;
to comply with the requirements of applicable laws, to protect the safety of an individual and the rights and property of Wüst und Wüst AG, and to prevent deception or security or technical problems.
Method of providing personal data and the consequences of refusal
The provision of personal data by the user is voluntary. You are free to decide whether to provide personal data to Wüst und Wüst AG. If the processing of the data is based on your consent, you can revoke this consent at any time. If you revoke your consent, you may no longer be able to make full use of the website and the services offered by Wüst und Wüst AG. By providing your personal data, you consent to the processing, storage and use of your data.
Access to data
The personal data will be processed by Wüst und Wüst AG, in particular through
Employees and consultants authorized to manage the website and provide related services;
Third-party companies (e.g. IT service providers, hosting providers, etc.) to which Wüst und Wüst AG has outsourced services involving processing operations under a contract processing arrangement.
Data sharing
For the purpose of data processing, we transmit your data to our order processors. Upon request, we will gladly send you the current list of our order processors.
In addition, your data will be disclosed to third parties exclusively for the following purposes:
For the fulfillment or settlement of our contractual rights or obligations in connection with our contractual relationship, in particular a transfer of data to your contractual partners, notaries and land registries.
Based on a legal basis or official order.
To safeguard the overriding legitimate interests of Wüst und Wüst AG (e.g. to external consultants, auditors and the like).
By providing us with your data, you also grant us permission to share the data with group companies of Wüst und Wüst AG for marketing purposes (newsletters, product and service offers). You can object to this use at any time, either by notifying us or the group company from which you are contacted or, in the case of e-mails, by unsubscribing from the distribution list via the corresponding unsubscribe link.
The servers used by Wüst und Wüst AG are located within Switzerland/European Union.
Data storage
Wüst und Wüst AG stores personal data for the time required to achieve the purposes for which data is collected and further processed. We reserve the right to retain data beyond this period if there is a legal basis for doing so, namely in the case of a legally prescribed retention period (e.g. retention of accounting records), in the case of overriding interests of Wüst und Wüst AG or after obtaining your consent.
Cookies use
In order to improve the browsing experience on the website, Wüst und Wüst AG uses so-called cookies. Cookies are small text files, usually consisting of letters and numbers, which are stored by the users' web browser on their PC and contain pseudo-anonymized data. Cookies allow a website to recognize the user's computer in order to track the browsing of multiple pages of a website and to identify users who return to a website. There are cookies for technical and analytical purposes.
The website uses the following technical cookies:
To save the language selection
To save the selection of units of measurement
To save the last search queries
To save the ID of the watch list
To save the test assignment in the context of AB tests
For saving allocation to distributed systems with load balancers
Wüst und Wüst AG informs users that they can deactivate or remove cookies in their web browser, following the instructions on the following links:
Internet Explorer (https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies).
Mozilla Firefox (https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored).
Safari (https://support.apple.com/kb/PH19214?viewlocale=en_US&locale=de_DE).
The website also uses analytical cookies set by third-party providers, for example Google (see also terms and conditions on the use of analytical programs and tracking tools) and Adroll (https://www.adroll.com/de-DE/about) /Privatsphäre) and Haufe (https://de.onlinehelp.umantis.com/index.php/Cookies).
In detail, these are:
a) Google Analytics
b) Universal Analytics
c) Google Remarketing und Retargeting
d) Facebook Remarketing und Retargeting
This website does not use profiling cookies.
Social Media Plug-ins
This website uses social media plug-ins offered by the main social networks (e.g. Facebook and Twitter). When visiting the website, browsing data may be transmitted directly to the respective social networks, even without direct user interaction. Users acknowledge and agree that the operation of social networks plug-ins is managed directly by the company offering the relevant plug-in. When users use the plug-ins via the website (e.g. log in with their social network credentials or link their accounts), they click on the respective button (such as Facebook "Like" or "Share") and connect to the server of that social network, which then sends the content of the plug-in directly to the users' browser.
Wüst und Wüst AG may therefore receive data relating to users in accordance with the terms of use and the data protection provisions of the respective social network and may add data about users' personal data already collected via its own services. If the user decides to share information with the social networks, he or she also shares the data with Wüst und Wüst AG about his or her preferences, for example. To prevent the social networks from collecting the user's personal information, please check the relevant terms and conditions on the social networks' website.
Data security
Wüst und Wüst AG has implemented the organisational and technical security measures required by law to prevent the loss, misuse or unauthorised alteration of your personal data. Our employees are regularly trained with regard to data protection requirements and in our contracts with order processors we ensure in each case that personal data is treated confidentially and processed using at least equivalent organisational and technical security measures.
We would like to draw your attention to the fact that Internet transmissions are not secure and the loss or misuse of data can never be completely ruled out. As soon as we receive the transmitted information, we secure it in our systems in accordance with the security measures described above.
Your rights
You have the right to obtain information about the processing of your personal data (for example, the origin of these data, the purpose of processing, the modalities of data processing).
If the processing is based on your consent, you are entitled to revoke this consent at any time.
Subject to the proviso that there is no legal retention period or our overriding legitimate interests, you can request the deletion of your personal data at any time.
In summary, you have a right to
Information,
Correction,
Deletion (with reservation),
Restriction of processing,
Data portability (in respect of data you send to us on the basis of contractual processing),
Notification to the supervisory authority.
To exercise the above rights and to request information, contact our internal data protection unit at the following postal address:
Intercity Group Holding AG
Data protection officer
Fischmarkt 1
6300 Zug
Please note that before processing your request, we are required to verify your identity to ensure that you are authorised to make the request.
Data protection notice Wüst und Wüst AG, valid from 1 November 2022.
